Frequently Asked Questions

How can I place an order?

Simply choose your preferred piece and size, add it to your cart, and complete the checkout. Once your order is confirmed, we will prepare it for delivery.

Where do you deliver?

We currently deliver across Morocco.

How long does delivery take?

Orders in Casablanca are delivered within 24 hours. Orders to other cities across Morocco are delivered within 48 hours.

Can I inspect my order before accepting it?

Yes. You may inspect the item upon delivery before accepting your order.

Can I return my order?

If you decide not to keep the item, you may return it immediately to the courier at the time of delivery. Once the order has been accepted and delivery has been completed, returns and exchanges are not accepted.

How do I choose my size?

Please refer to our Size Guide before placing your order. If you are between sizes, choose the size that best matches your preferred fit.

How should I care for my Maison Elvin piece?

Each product includes specific care instructions. We recommend following them carefully to preserve the fabric, shape, and quality of your piece.

How can I contact Maison Elvin?

If you need assistance with your order or have any questions, please contact our team through the contact details provided on our website.